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 Quality Guidelines:
  Clients are of utmost importance; Provide only quality services; Stay on the cutting edge of technology; Explore and innovate.
 
 Quality Goal:
a) Respond to clients’ service requests within: 24 hours;
b) Meet quality control standards: upwards of 96%
c) Meet clients’ service needs as stipulated in contracts: 100%
d) Training qualifying rate: 100%
 
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